Your serial number might be located on the surface of your device. Please have your product’s serial number ready. There are two ways to receive this type of support (1) you can call Apple (2) Apple can call you, if you start your support request online. (create your Apple ID, if you do not have one, you need one to participate)Īpple also offers phone support.If you do not have an Apple ID, you can easily create one. However if you want to participate (if you want to submit your own questions or answers for example), you need to sign in. Sign in to Apple Support forums with your Apple ID. You can read the content without registering or signing in. You can search other users posts or you can post your questions. A lot of Apple users submit questions and answers. The forum is a great place to learn, share and troubleshoot. This forum provides answers through knowledge sharing. Sending your product to an Apple Repair CenterĪpple offers a support community and technical support forum.Visiting an Apple Authorized Service Provider.Hardware repair and replacement support (components or parts of your device, keyboards, mouses etc):.Software (iOS, macOS etc) and service support (iCloud, Apple Music, Apps etc):.Here are the available methods for getting support: There are basically two support types that Apple offers. There are also numerous ways you can contact Apple Support. Furthermore, these warranties are in addition to rights provided by consumer law which may differ from countries to countries. You can extent your warranty up to two years by purchasing AppleCare+. Most Apple devices come with a 90 day complimentary technical support warranty and a one year limited, hardware warranty unless you buy additional warranties. This warranty provides hardware and software support. This article explains how you can contact Apple Support, if you face problems relating to its products and services.ĭepending on your locations, your support options and Apple warranties might differ.
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